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Alternate Polling Interval When Down



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User Story

As a PRTG User, I want to be able to set a different polling interval for sensors when down.

Details of User Story

In larger environments it is not feasible to set a low default polling interval so something like 5 minutes is used. Due to the higher polling interval escalation and alert notifications when down for x minutes need to be increased in order to avoid being notified of a single polling failure. Downtime reports are only as accurate as twice the polling interval.

With the addition of an alternate polling interval for Down sensors you would receive less false positives, improve notification and escalation settings for all sensors and make it simple to get more accurate downtime reports

This could be achieved by Adding another configurable default polling interval for sensors in a down state. Make it possible to override the new default down polling interval on a sensor by sensor basis.

Acceptance criteria

  • Configurable default polling interval for all down sensors that is not used on startup or when down sensor count is beyond a certain value eg: 2000 as to not impact performance during a major outage.
  • Polling interval when down can be overridden on a per sensor basis the same as the existing polling interval can be.



down downtime interval polling prtg

Created on Feb 15, 2019 12:07:18 PM


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