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SNMP Traffic Sensor

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I am trying to add the SNMP Traffic Sensor to a Cisco 2960 device. I have used the SNMP Tester and verified SNMP traffic to the device but whenever I try to add the Traffic Sensor, I get the following error:

Could not create the sensor SNMP Traffic on device 10.5.199.81 (Sunrise-81) (10.5.199.81). Sensor does not get response from device. SNMP credentials are wrong or device does not support the required uptime OID (1.3.6.1.2.1.1.3.0) for traffic sensors. This OID is mandatory by the SNMP RFC. Check SNMP access rights or contact device vendor. (code: PE244)

A port on the device is being heavily utilized for some reason and I'm trying to find out why. Any help would be greatly appreciated!

prtg snmp traffic-sensor

Created on Mar 11, 2019 5:58:34 PM by  josterkamp (0) 1



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When you use "Read Device Uptime", what's the result you get?


PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Mar 11, 2019 9:13:46 PM by  Stephan Linke [Paessler Support]



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Here is the info from the "Read Device Uptime" test: ----------------------- New Test ----------------------- Paessler SNMP Tester 5.2.3 Computername: MTB-WSUS Interface: x.x.x.x 3/12/2019 2:39:02 PM (9 ms) : Device: 10.5.199.81 3/12/2019 2:39:02 PM (16 ms) : SNMP V2c 3/12/2019 2:39:02 PM (25 ms) : Uptime 3/12/2019 2:39:02 PM (64 ms) : SNMP Datatype: ASN_TIMETICKS 3/12/2019 2:39:02 PM (70 ms) : ------- 3/12/2019 2:39:02 PM (75 ms) : DISMAN-EVENT-MIB::sysUpTimeInstance = 128624564 ( 14 days ) 3/12/2019 2:39:02 PM (139 ms) : SNMP Datatype: SNMP_EXCEPTION_NOSUCHOBJECT 3/12/2019 2:39:02 PM (148 ms) : HOST-RESOURCES-MIB::hrSystemUptime.0 = No such object (SNMP error # 222) ( 0 seconds ) 3/12/2019 2:39:02 PM (152 ms) : Done

Created on Mar 12, 2019 9:43:00 PM by  josterkamp (0) 1

Last change on Mar 13, 2019 12:01:49 PM by  Stephan Linke [Paessler Support]



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That's rather unusual. Would it be possible for you to restart that very appliance and re-do the scan and try to add the sensor again?


PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Mar 13, 2019 12:24:24 PM by  Stephan Linke [Paessler Support]



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