we are about to deploy a new PRTG environment. This is AD integrated. I created multiple groups and added users to them.
Login and permissions are working fine.
However, when I try to alter the E-Mail address in the user account (both from the user itself and as well via admin) I am receiving the following error message:
Error (Bad Request) The validation of the data you entered has failed.
A user with this login name already exists. Login names have to be unique.
The object has not been changed. Error details
Version: 18.104.22.16829 Server: URL URL: /editsettings?[object FormData] Time: 8:34:37
At first I expected this to be an issue as the account was member of multiple groups being used within PRTG. I changed it to be one group only, deleted the account from PRTG and cleared the cache.
Account is only been shown with member of one group.
However, the error remains.