Add Python Modules

I found that packages can be downloaded in .whl (wheel) format. Renaming this file with a .zip extension I was able to extract and get what I needed.

For example: https://pypi.org/project/google-api-python-client/#files https://pypi.org/project/google-auth/#files

I then was able to copy the folders into the PRTG python directory.

Thanks for sharing the actual answer :)

PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

GOOD NEWS

• I was able to download the package file(s), see links above. And they both are listed as usable by Python3.
• I was able to rename from .whl to .zip and extract to get python files.

CHALLENGES

• I copied the extracted folders/files to the ..\Python34\Lib\site-packages directory
• When I attempt to import them within python script, it "breaks" the Python Script Advanced sensor

MORE INFO ON SENSOR ERROR ISSUE CONFIG

Step 1:
To test I added a Python Script Advanced sensor and selected the sensor_example that came with installation ... Result = worked and reporting as expected

Step 2:

1. Added import at beginning of script for Google API
2. Downloaded .whl file from https://pypi.org/project/google-api-python-client/#files
3. Renamed with .zip extension and extracted
4. Copied all folders/files to \Python34\Lib\site-packages\googleapiclient
5. specific example imports discovery.py file included within this directory
6. added line at beginning of sensor_example.py file
7. from googleapiclient.discovery import build
8. note: this is the exact format used when testing successfully on locally installed Python version
9. Result = sensor initially reports channels have "No data", then moves to Warning, then Error/Down status ....... Message: "XML Structural error in xml file, 2 open items. - JSON: The returned JSON does not match the expected structure (Invalid JSON.). (code: PE231)"

QUESTION

What would cause the sensor to error out by adding an import statement, yet not even calling anything from that package?

And I was able to successfully install pip per the instructions provided via the KB. But, now when trying to use pip to install a module, or even do anything with python it crashes.

Now, to be fully transparent on what steps I've taken:

1. Initially installed python 2.7 on the PRTG server (didn't realize there was already a custom Python env't)
2. Made a hardlink to use python command anywhere
3. ... cd c:\Windows
4. ... mklink /H python.exe c:\python27\python.exe
5. Uninstalled python 2.7
6. Removed hardlink

1. Made hardlinks for python and python3 to PRTG's \Python34
   1. C:\Windows>mklink /H python.exe "C:\Program Files (x86)\PRTG Network Monitor\Pyt hon34\python.exe"
   2. C:\Windows>mklink /H python3.exe "C:\Program Files (x86)\PRTG Network Monitor\Pyt hon34\python.exe"

Installed pip with following command:

1. cd C:\Program Files (x86)\PRTG Network Monitor\Python34\
2. python3.exe get-pip.py
3. Successfully installed pip

Attempted to install module with following: .\pip install google-api-python-client And here is where I get the message "python.exe has stopped working"

Here is the output of message details: Problem signature: Problem Event Name: APPCRASH Application Name: python.exe Application Version: 0.0.0.0 Application Timestamp: 5432f851 Fault Module Name: python34.dll Fault Module Version: 6.3.9600.18895 Fault Module Timestamp: 5a4b127e Exception Code: c0000135 Exception Offset: 0009d4e2 OS Version: 6.3.9600.2.0.0.272.7 Locale ID: 1033 Additional Information 1: 1abe Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8 Additional Information 3: 1abe Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

FIXED: Successfully able to install modules with pip now.

ACTIONS: Removed the hardlinks ... both python.exe and python3.exe (i.e. deleted these files from C:\Windows)

Recreated hardlink for python.exe only ... C:\Windows>mklink /H python.exe "C:\Program Files (x86)\PRTG Network Monitor\Pyt hon34\python.exe"

Reinstalled pip using python.exe, whereas prior installed with python3.exe ... python get-pip.py --ignore-installed

And then was able to successfully run pip to install google api module.

Glad to hear it's up and running now :)

PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

I found a solution which for me was even easier. I just use my favorite IDE (PyCharm) and create a new project when asked to choose a an interpreter I choose "C:\Program Files (x86)\PRTG Network Monitor\python\python.exe".

Now when I add a module to my project it installs this module in "C:\Program Files (x86)\PRTG Network Monitor\python\Lib\site-packages".

Hello Rein,

Thank you for sharing, this is indeed an easy way to install new packages :)

Kind regards.