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Templates

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I created a server template with approx. 40 sensors. When I add a new device upon this template not all sensors are shown. I tried several times, also recrating the template.

Best regards

device-template sensor template

Created on Apr 4, 2019 10:39:53 AM by  ollivetti (0) 1



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What Sensors were you using and did you select the Sensors in the list when creating the template? If so, please don't select them - as it's an exclude list :)


PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Apr 5, 2019 10:31:19 AM by  Stephan Linke [Paessler Support]



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Thank you for your reply. Surely I did NOT mark any sensors as I created the template :-).

Sensors not showing on new servers used from the template are: The Servers are build up the same (Disk, …)

  • Logical Disk: Disk 0
  • Network Team - Traffic
  • SNMP HP Systemzustand
  • Physical Disk: Port1 Box1...

Regards

Created on Apr 10, 2019 12:07:07 PM by  ollivetti (0) 1

Last change on Apr 10, 2019 12:22:00 PM by  Stephan Linke [Paessler Support]



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Could you post the actual template? It resides in the following directory:

C:\Program Files (x86)\PRTG Network Monitor\devicetemplates\


Thanks! :)


PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Apr 11, 2019 2:13:43 PM by  Stephan Linke [Paessler Support]

Last change on Apr 11, 2019 2:14:37 PM by  Stephan Linke [Paessler Support]



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Okay, I figured it would be smaller. Could you open up a support case via [email protected] provide me with the template file and refer to that thread? :)


PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Apr 17, 2019 7:19:57 AM by  Stephan Linke [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.