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Customizing Notification E-mail HTML Format

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Dear Support team, Is it possible to customize the html format in email notification? Thanks for your helps

custom html notification

Created on May 7, 2019 12:02:36 PM by  Hossein (0) 2



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Hi Hossein,

Please check our Stance Regarding Customizations Of PRTG, as it applies to all parts of PRTG, including the notification mails.


PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on May 8, 2019 12:17:55 PM by  Stephan Linke [Paessler Support]



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I read your stance regarding customization of PRTG. So is it possible to customize "notification email" HTML format for versions older than 17.4.35 ?

Created on May 15, 2019 5:55:22 AM by  Hossein (0) 2



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Well, the templates do reside in the following folder. Note that an update is likely to overwrite them:

C:\Program Files (x86)\PRTG Network Monitor\webroot\mailtemplates

If you're in dire need of custom HTML notification mails as we used to have, check out How can I send custom HTML email notifications?

Created on May 15, 2019 7:35:47 AM by  Stephan Linke [Paessler Support]



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