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User Story

As a PRTG User, I want a way to see the top nosiest sensors and stats about how many warnings and how many criticals we get on a daily basis

Details of User Story

I'd like a way to generate a graph showing a history of alerts per day. We're experiencing alert fatigue and we're working on decreasing the number of alerts we get. It would help us see/track progress if we could see for example that at the begining of the month we were getting 100alerts per day, but by the end of the month we reduced that to 50 per day, then in two months we've reduced it to 25 per day. Basically confirming that we're making progress at reducing alerts.

At the same time it would be nice if there was some way of seeing the noisiest sensors - the ones that go into a warning state and critical state the most often. That would help us to address and reduce alerts as quickly as possible.

Acceptance criteria

  • Criterion #1 There's a way to track historical number of warnings (in graph format)
  • Criterion #2 There's a way to track historical number of critical (in graph format)
  • Criterion #3 There's a way to generate a report of the top noisiest sensors in a time range (last day, last week, last month, last year)

Status

Open

add-feature metrics prtg-kbtracker reports

Created on Jun 13, 2019 9:51:39 AM by  Brad Baker (6) 1



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