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Adding SNMP OIDs like SysLocation to Comments Section



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User Story

As a PRTG User, I want to have the Comments Field selectively include specific SNMP OIDs like SysLocation

Details of User Story

As a Cisco shop, we have many locations, each having multiple network closets. Right now, PRTG does not show OIDs like SysLocation or other remarks that are defined in the SNMP-SERVER section.

The Comments section is ONLY populated on the first Discovery. Subsequent scans using templates do not update the Comments section. We recently replaced a Cisco 3560G with a 3650 and manually re-ran the Autodiscovery using specific templates. The Comments section still contained information on the original 3560G. We presume we would have to completely delete the device and then re-add it to have the Comments section updated correctly.

The reason we want information like SysLocation included as often techs do not know exactly the location of the piece of equipment. We use the SysLocation as a means to describe the specific location of the device -- which can be real handy to IT tech on call when a notification is sent that the device is down.

We would like to have the option of including specific SNMP OIDs like SysLocation in the Comments section which also would be updated on a Discovery cycle.

Acceptance criteria

  • Criterion #1
  • Criterion #2 This basically gives us a set of cornerstones that need to be there in order for the feature to be implemented.



add-feature comments-section syslocation

Created on Jun 19, 2019 12:41:44 PM


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