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[DENIED] Scan Now Button for Read Only Users



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User Story

We gave out servicedesk the ability to read-only our prtg monitoring system. As good servicedesk they always controll the alarmnotifications which they received by mail in the system but as read-only user they don't have the ability to start an scan over the option "scan now". i tried to turn this on but the permissions in prtg are really lousy. so i contacted the support and they told me they need "WRITE PERMISSIONS" to initiate a scan of a device/node/sensor. which doesn't make any sense to me.

Details of User Story

i want better abilities to configure the permissions and want that paessler add a scan now button to the read only user.

Acceptance criteria

More granular user permissions, basically.


Denied. This is basically the same as More Granular User Rights Management. Please place your votes there. Thanks!

add-feature granularity improve-prtg prtg-kbtracker

Created on Aug 15, 2019 9:38:49 AM

Last change on Jan 2, 2020 9:18:56 AM by  Stephan Linke [Paessler Support]


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