What is this?

This knowledgebase contains questions and answers about PRTG Network Monitor and network monitoring in general.

Intuitive to Use. Easy to manage.
More than 500,000 users rely on Paessler PRTG every day. Find out how you can reduce cost, increase QoS and ease planning, as well.

Free Download

[DENIED] Scan Now Button for Read Only Users

Votes:

10

Want this feature implemented, too? Please upvote by clicking Thumbs up!

(Posts as a reply won't be published in this feature request thread. Read Me!)

User Story

We gave out servicedesk the ability to read-only our prtg monitoring system. As good servicedesk they always controll the alarmnotifications which they received by mail in the system but as read-only user they don't have the ability to start an scan over the option "scan now". i tried to turn this on but the permissions in prtg are really lousy. so i contacted the support and they told me they need "WRITE PERMISSIONS" to initiate a scan of a device/node/sensor. which doesn't make any sense to me.

Details of User Story

i want better abilities to configure the permissions and want that paessler add a scan now button to the read only user.

Acceptance criteria

More granular user permissions, basically.

Status

Denied. This is basically the same as More Granular User Rights Management. Please place your votes there. Thanks!

add-feature granularity improve-prtg prtg-kbtracker

Created on Aug 15, 2019 9:38:49 AM

Last change on Jan 2, 2020 9:18:56 AM by Stephan Linke [Paessler Support]

Permalink

Replies

Nobody has replied yet

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.