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SSL Certificate Sensor - error on non-existing cert.

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0

Hi.

We set up the SSL Certificate Sensor on an Exchange server where it found an old expired self signed certificate. It gave an alert as expected. On the server in question we then created a new self signed certificate and deleted the old one. The sensor in the PRTG is still alerting us about the old certificate even though it doesn't exist anymore. We tried to delete the sensor and add it again, but for some reason the original error regarding the expired certificate shows up again.

Why is that and how do we fix it?

alert certificate expired ssl

Created on Aug 16, 2019 12:55:39 PM



5 Replies

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Dear olas,

please open the sensor settings, enable "Write sensor result to disk" and after the next scan, find the log files in ""C:\ProgramData\Paessler\PRTG Network Monitor\Logs (Sensors)".

Please contact [email protected], describe the issue, include the logs, and screenshots of the sensor in question.

Created on Aug 16, 2019 2:20:09 PM by Arne Seifert [Paessler Support]



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Was there a fix to this? I am having the exact same issue.

Created on Jul 28, 2020 11:59:58 PM



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Hello,

please contact us with screenshot and logs as described here so we can look into it.

Created on Jul 29, 2020 3:46:39 PM by Arne Seifert [Paessler Support]



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Has this issue been resolved, I'm running into it as well.

Created on Jan 13, 2021 5:10:08 PM



Votes:

0

Hello,

for analysis we need logs as described in this posting.

Created on Jan 15, 2021 2:15:16 PM by Arne Seifert [Paessler Support]

Last change on Jan 15, 2021 2:15:54 PM by Arne Seifert [Paessler Support]




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.