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Can't download historic graphs?

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So, I have had little to no trouble working with the API and it's very straight-forward. However, I recently tried to download historic graphs and I get a 404-not found error upon calling the API. I've double checked the url 3-4 times now but I can't understand why. I copied the example in your documentation to my base adress, added the credentials at the end and then changed the values to suit my needs. But all I get is a 404. Here's the link I've tried calling:

https://localhost/api/chart.png?id=xxxx&avg=0&sdate=2019-10-21-00-00-00&edate=2019-10-22-00-00-00&width=1024&height=576&graphstyling=baseFontSize='12'%20showLegend='0'&graphid=-1&username=xxxxxx&passhash=xxxxxxxxxx

All the 'x's are replaced with credentials and sensitive data.

api historic-data historical-graph historicdata

Created on Oct 24, 2019 8:45:02 AM by  rasqall (0) 1



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Thank you for contacting us, this matter have been discussed in this other kb article Please refer to that other discussion and if you have more specific questions you can contact us at [email protected] or reply in that other kb article.

Created on Oct 24, 2019 1:55:10 PM by  Jonathan Mena [Paessler Technical Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.