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PRTG Core service alert via email

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Hello,

Yesterday for unknown reason, the core service stopped working in my PRTG Server for about 12 hours. That means that when I try to login and the service is down, i get the message "Connection refused". I would like to ask this: During the "down period", any notification email alerts are still working or they stop too? How can I get alerted when the core service enters in a STOP state?

Thank you!

alerts core-service prtg

Created on Mar 27, 2020 9:54:17 AM



1 Reply

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Notifications are actually sent by the Core Server, so when the Core is down, notifications are no longer sent. In this case, you could set up a small VM that runs a PRTG trial. The process is disclosed here:

https://kb.paessler.com/en/topic/963-how-can-i-monitor-one-prtg-instance-with-another-instance-of-prtg

Let me know if that worked for you! :)

Created on Mar 30, 2020 9:40:05 AM by Stephan Linke [Paessler Support]




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