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[OPEN] PRTG-Desktop Device Tools availability for Read-only users

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User Story

As a PRTG User, I want the PRTG-Desktop application to have Device tools availability for Read-only users.

Details of User Story

Currently the device tools are available only to the users having admin rights but they are not available to a read-only user. I have a support team whom we cannot give write access for PRTG but the support team need to have a bridge between our NMS and our router's OS to directly access the OS from NMS's context menus. by launching a webpage or an application. Currently the readonly user cannot do so and we have to depend on a separate NMS just for this task.

Acceptance criteria

Device tools should be available to all users.
Device tools can be configured only by the admin.

Status

Open

add-feature device-tools prtg-desktop prtg-kbtracker

Created on Mar 30, 2020 12:33:06 PM

Last change on Mar 31, 2020 4:23:40 AM by Sven Roggenhofer [Paessler Technical Support]

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