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[OPEN] PRTG Desktop Client | Reduce Connection Attempts



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User Story

As a PRTG User, I want to use Prtg Desktop without it triggering overload protection.

Details of User Story

Every now and then users change their password and forget to change it within Prtg Desktop. After about 60 minutes Prtg Desktop attempted and failed often enough that the overload protection of Prtg triggers. All users get a warning and get irritated as to why the overload protection warning shows up.

Acceptance criteria

  • Add a configurable timelimit for reconnections that differs from the default value of 60 seconds (for example as a registry value so that an admin can configure this value on all client systems)



add-feature overload-protection prtg-desktop prtg-kbtracker

Created on Apr 30, 2020 7:42:02 AM


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