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Sensor Common SaaS Check



88 % (Available Services) is below the warning limit of 90 % in Available Services (Facebook API not available)

Is it the same problem as discussed here? https://kb.paessler.com/en/topic/74586-common-saas-check-bing-api-not-available


rest-api saas web-interface

Created on Jul 8, 2020 1:56:02 AM

4 Replies

Accepted Answer



Hi there,

Did you checked whether facebook is reachable from the Probe Server? I checked the same Sensor on our site and everything seems to be fine.

Created on Jul 8, 2020 6:31:21 AM by  Moritz Heller [Paessler Support]



it's not reachable from the PRTG server.


Created on Jul 8, 2020 11:59:53 AM

Last change on Jul 9, 2020 6:34:04 AM by  Moritz Heller [Paessler Support]



We are using GEO block on the servers and Facebook is resolving for us in Ireland

IP-Adresse: Provider: Facebook Ireland Ltd Organisation: Facebook

Created on Jul 8, 2020 12:10:56 PM



Thank you for your feedback. I'm glad the issue could be fixed!

Created on Jul 8, 2020 12:21:35 PM by  Moritz Heller [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.