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How do we update acknowledgements?

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I want to be able to update the message for the acknowledgments but so far I've been unable to get it to update in both PRTG beta 8 and PRTG 7.

I tried pausing and unpausing in the beta 8 but no luck, it wouldn't clear my acknowledgment so I could add a new one. Really though I should be able to re-acknowledge and it replaces the message ( which does not work ).

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Software Version and Server Information PRTG Network Monitor 7.3.5.5747 Operating System: Windows Server 2003 (5.2.2 Build 3790 Service Pack 1), 4 CPUs

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Software Version and Server Information

  • PRTG Network Monitor 8.0.7.1482 Beta (expires 9/30/2010)
  • Operating System: Windows 7/2008 R2 (6.1.1 Build 7600 ), 8 CPUs, , on "SAMSUNG HD103SJ"

7 8 acknowledge acknowledgment beta change prtg update

Created on Sep 16, 2010 2:54:20 PM by  Jeremy M wilton (50) 1 1



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Hello,

updating the message of an acknowledged alarm is currently not possible. We can set this on the wishlist though.

Best Regards.

Created on Sep 16, 2010 3:53:30 PM by  Torsten Lindner [Paessler Support]



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That would be great, thanks!

Created on Sep 16, 2010 4:39:27 PM by  Jeremy M wilton (50) 1 1



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Any progress on updating ack'd messages?

Created on Feb 4, 2016 1:03:40 PM by  mgross (0) 1



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Is this still on the wish list? It would be greatly useful !!!

Created on Oct 4, 2018 11:37:52 AM by  mgross (0) 1



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.