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Acknowledge sensor permanently and keep reseting itself.



More functionality needs to be developed around the sensors to acknowledge them. I have a scenario where I would like to permanently "acknowledge" the sensor, however the logic created in PRTG is of such a nature that if the sensor goes down and then green, it clears the "acknowledge" and then constantly shows up in your list of sensors that are down again, the only solution is to Pause it, however that means you no longer collect any of the statistics on the sensor.

Please can you include a new additional option where if you "acknowledge" the sensor permanently and tick another box that says "never reset" then it still gathers data even if the sensor goes through a reset event AND never shows up in the red fail area again.

acknowledge add-feature feature-request

Created on Jun 15, 2021 2:35:55 PM

2 Replies




Please use our feature request KB to suggest this.

Benjamin Day
[Paessler Support]

Created on Jun 16, 2021 1:57:27 PM by  Benjamin Day [Paessler Support] (1,441) 2 1



I totally support this. I have a sensor that by itself is not interesting. But it has other sensors as a dependency. So I need it as a switch for that. But I don't want it to trigger an alarm.

Created on Nov 3, 2021 3:07:06 PM

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