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Assigning theme for tickets

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User story

Would it be possible to add at the time of creating a ticket an assignment theme to give technicians additional information, which would save time for the user and technicians.

Faithfully yours Lohan Abdennour

Acceptance criteria

  • Option to add themes for ticket
  • Option to select a theme when opening a ticket

Status

Open

add-feature assigning prtg-kbtracker theme ticket

Created on Oct 7, 2021 7:21:28 AM

Last change on Oct 7, 2021 9:38:17 AM by Florian Lesage [Paessler Support]



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