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Third party integrations

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Hi,

We use PRTG for monitoring several client infrastructure.

We need to integrate with our service desk application (Proactivanet) via webservices for automatic ticket generation. Which is the most efficient way to do this?

thank you

api prtg webservice

Created on Mar 18, 2022 9:41:30 PM



1 Reply

Votes:

0

Hello,

Thanks for contacting us.

If you want to integrate a third party app/server with PRTG I would suggest to use the API. Here's more on that: https://kb.paessler.com/en/topic/593-how-can-i-use-the-prtg-application-programming-interface-api

I believe this is the best option but really depends also in the 3rd party app.

Regards,

Miguel Aikens

Created on Mar 22, 2022 10:44:19 PM by Miguel Aikens [Paessler Technical Support]




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