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Ability to Rename "Down" and "Up" Sensor States



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User story

As a PRTG user, I want to have the ability to rename the "Down" and "Up" sensor states.

Details of user story

Specifically, being able to rename the states to "Critical" and "OK" respectively is an example that makes the most sense. As seen in this KB article, https://kb.paessler.com/en/topic/60408-the-term-down, this is something that several PRTG administrators would like to see implemented. Most "down" sensor states do not make logical sense to the end IT technician/business user receiving an alert. For example, if a server's disk has less than 5% of space left and a trigger is configured as such, the notification recipient will receive a status of "Down". The server nor the disk itself is down, it is just in a "Critical" state where a corrective action needs taken such as adding additional space to the disk. Seeing the "Down" state suggests a more detrimental issue with the disk/server such as it being unreachable, which can cause confusion to the notification recipient.

Acceptance criteria

  • Ability to rename down and up states WITHOUT having to update the language file.
  • Ability to rename down and up states granularly for specific sensors/sensor types rather than one global setting.



add-feature improve-prtg prtg-kbtracker

Created on Jun 28, 2022 3:35:17 PM


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