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Update Operating system of PRTG master server

Votes:

0

I need to migrate my PRTG master server (Windows server 2012) to another new server (Windows server 2022).

My architecture:

  1. PRTG master server with Windows server 2012, more than 500 sensors.
  2. 1 remote probe with Windows server 2022 server and,
  3. A second remote probe with windows server 2016.

What's the best way to do the migration?

Thanks in advance. Leo

2022 migration prtg

Created on Feb 14, 2023 12:23:15 AM

Last change on Feb 14, 2023 6:04:24 AM by Felix Wiesneth [Paessler Support]



5 Replies

Votes:

0

Hi Ibravo,

You may like to look at our step-by-step guide (simplified) on how to migrate PRTG installation below:
https://www.paessler.com/support/how-to/migrate-prtg-installation

Also there is a detailed Knowledge Base article about migrating that might interest you, please follow the link below:
https://kb.paessler.com/en/topic/88205-how-can-i-move-or-migrate-a-prtg-installation-to-a-different-system-or-server

Kind regards,
Jeremiah Katatumba - Team Technical Support

Created on Feb 14, 2023 2:45:44 PM by Jeremiah Katatumba

Last change on Feb 14, 2023 2:53:47 PM by Jeremiah Katatumba



Votes:

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Hi Jeremiah,

Thanks for the info.

I found those "How to.." articles, but I can't find information about what I should do with the remote probes, we have a lot of information on the remote probes, and I don't know what I should do during the migration of the PRTG master.

Regards Leo

Created on Feb 15, 2023 1:27:04 PM



Votes:

0

Hi Leo,

Thanks for the feedback.

You may want to take a look at this Knowledge Base article as it explains the steps on howto migrate PRTG probes from one Server to another.

Please follow the link below.
https://kb.paessler.com/en/topic/1123-how-do-i-move-a-prtg-probe-from-one-pc-to-another

Kind regards,
Jeremiah Katatumba - Team Technical Support

Created on Feb 16, 2023 11:49:47 AM by Jeremiah Katatumba



Votes:

0

Hi Jeremiah,

I don't want to migrate the probes to another server. What I need is:

  1. Migrate the master server to a new server.
  2. Connect the probes to the new master server

Can I do that?

Regards Leo

Created on Feb 17, 2023 2:57:59 AM

Last change on Feb 17, 2023 6:08:30 AM by Felix Wiesneth [Paessler Support]



Votes:

0

Hello Leo,

Yes you can do that, please check on Point "10" in this Knowledge Base article below for reconnecting the Remote Probes to the Core Server: https://kb.paessler.com/en/topic/88205-how-can-i-move-or-migrate-a-prtg-installation-to-a-different-system-or-server

You are required to do some adjustments if e.g the IP address of the Core Server changes during migration.

Kind Regards,
Jeremiah Katatumba -Team Technical Support

Created on Feb 17, 2023 8:59:15 AM by Jeremiah Katatumba




Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.