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How to troubleshoot auto-discovery?



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I'm attempting to use auto-discovery to apply a template containing a number of SNMP sensors along with a "Windows Updates Status (Powershell)" sensor. The SNMP sensors are all created, but the Powershell sensor isn't.

I came across a number of other posts which mention an Auto-Discovery log file:

I hoped to use that log for troubleshooting the issue, but couldn't find it in the mentioned folder on the probe device, nor on the target device or core server. I'm using Probe Service: V15.2.16.2230. Is there an option which needs to be enabled before this log file is created during auto-discovery?

autodiscovery powershell template

Created on Mar 7, 2016 5:14:07 PM by  acox (0) 1

Last change on Mar 9, 2016 12:47:42 PM by  Luciano Lingnau [Paessler Support]

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we appreciate your contact.

Please begin by locating your PRTG's Data Directory on your Core Server. The default path is:

C:\ProgramData\Paessler\PRTG Network Monitor

That directory will contain a Logs (System) sub-folder, in which you will find a file called Auto Discovery Debug Log (1).log. It can be opened with any text editor. The best way to find the "correct" log entries is to look for the device ID of the device on which you ran the discovery. The logging doesn't have to be enabled, it's always enabled.

Please also note that your version is not up-to-date, please consider updating to the latest version from within Setup > Auto Update.

Best Regards,

Created on Mar 9, 2016 12:47:34 PM by  Luciano Lingnau [Paessler Support]

Last change on Mar 9, 2016 12:48:19 PM by  Luciano Lingnau [Paessler Support]

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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.