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Cancel One Time Maintenance Windows

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Hi Support,

i accidentally set One-Time Maintenance Windows of a server for 1 week. Right now the status is PAUSE.

1) i tried resume, but still PAUSE 2) i tried re-set the One-Time Maintenance Windows to few minutes only, after that, it is still PAUSE.

How could we resume the sensor?

Thanks! Regards Boon Chon

one-time-maintenance-windows pause resume

Created on Sep 12, 2017 3:50:26 AM by  YHAIT_infra (0) 1



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Hi there,

To resume the one-time-window, just navigate to the object where it was set and choose "Not set (monitor continuously)" under "Schedules, Dependencies and Maintenance Window > Maintenance Window".

Best regards.

Created on Sep 12, 2017 11:28:30 AM by  Dariusz Gorka [Paessler Support]



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Thanks, helped.

But this should be a right click, resume feature!

Created on Oct 10, 2019 7:40:57 AM by  MarcoF (0) 1



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Marco,

Pausing and Maintenance Windows are two different things. But if you want to recommend this as a feature request, please follow the following link.

Feature Requests for PRTG

Benjamin Day
Paessler Support

Created on Oct 10, 2019 9:08:18 AM by  Benjamin Day [Paessler Support]



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I for the life of me cannot find where "Schedules, Dependencies and Maintenance Window > Maintenance Window" is. And I second, this should be in the right click menu!

Created on Jun 29, 2020 2:20:58 AM by  rustyjarz (0)



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Hello rustyjarz,

If an object (e.g. a device) has an active maintenance window PRTG will show Paused by maintenance window right next to its name in the device tree.

Please click on the object and select its Settings tab. Here scroll down to Schedules, Dependencies, and Maintenance Window. You disable the ongoing maintenance window either by setting the radio button for Maintenance Window to Not set (monitor continuously) or enable the inheritance using the small slider.

Best,
Sebastian

Created on Jun 29, 2020 6:27:35 AM by  Sebastian Kniege [Paessler Support]



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Seriously, I have to go into each individual sensor an un-maintenance window them individually!

Created on Jun 29, 2020 10:15:35 PM by  rustyjarz (0)



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Hello rustyjarz,

While each object has its own maintenance window settings, I used a device for my example. True is you can define maintenance windows even on sensor level, but I can't think of a good reason for it.

Normally, a maintenance window is configured for an entire device, an entire group or even a whole entity (for instance a Remote Probe).

A possible scenario might be:

  • A user wants to define a maintenance windows for his servers
  • He defines a maintenance window for the entire group Servers in the device tree by Right Click | Pause | One-Time Maintenance Window
  • For whatever reason the maintenance window was not properly configured and either immediately paused the objects or the maintenance window was smaller than expected but the sensors are still paused.
  • He opens the entire group Servers and switches over to the Settings tab.
  • Here, he scrolls down to Schedules, Dependencies, and Maintenance Window and proceeds as described above.

Best,
Sebastian

Created on Jun 30, 2020 4:00:19 AM by  Sebastian Kniege [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.