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Probe disconnecting intermittently




One of my remote probe keeps disconnecting and connecting thus generating a bunch undesirable summary alerts. I used the article below which requires me to edit my registry settings on the core server. I'm still receiving alerts that the probe is disconnected and a few seconds after the connection resumes.


Please advise.

Thanks, -Paul

connection prtg remote-probe

Created on Jan 25, 2019 6:47:44 PM

1 Reply



Hi Paul,

Please open up a support inquiry via [email protected] and provide us with a support bundle of the installation. Then we can check them for the cause of the connection drops.

PRTG Scheduler | PRTGapi | Feature Requests | WMI Issues | SNMP Issues

Kind regards,
Stephan Linke, Tech Support Team

Created on Jan 29, 2019 8:04:53 AM by  Stephan Linke [Paessler Support]

Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.