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Help recovery files prtg

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From the moment I back up the two main prtg folders, in case of a problem on my server what is the process of restoring these files?

disaster-recovery prtg recovery

Created on Feb 5, 2019 6:12:09 PM by  Daniel (0) 1



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Hi there,

In order to restore a previous configuration after crash please follow these steps: 1. Stop both PRTG services:
Open the PRTG Administration Tool on your PRTG core server system.
Open the Service Start/Stop tab.
Click on Stop Core Server and Stop Probe Service

2. Copy "PRTG Network Monitor" back up files.
3. Paste and overwrite the respective files in the below paths
C:\ProgramData\Paessler
C:\Program Files (x86)

5. Restart both PRTG services:
Open the PRTG Administration Tool on your PRTG core server system.
Open the Service Start/Stop tab.
Click on Start Core Server and Start Probe Service

6. PRTG will now run with the previous configuration.

For additional information regarding how to migrate current PRTG installation from one computer to another, please refer to the below link:
https://kb.paessler.com/en/topic/413-how-can-i-move-migrate-my-prtg-installation-to-another-computer#reply-943

For additional information regarding how to restore a previous configuration of PRTG from automated backup Zips, please refer to the below link:
https://kb.paessler.com/en/topic/12313-how-do-i-restore-a-previous-configuration-of-prtg-from-automated-backup-zips#reply-34593

Best regards.

Created on Feb 8, 2019 2:23:51 PM by  Dariusz Gorka [Paessler Support]

Last change on Feb 8, 2019 2:24:10 PM by  Dariusz Gorka [Paessler Support]



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Disclaimer: The information in the Paessler Knowledge Base comes without warranty of any kind. Use at your own risk. Before applying any instructions please exercise proper system administrator housekeeping. You must make sure that a proper backup of all your data is available.