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Feature-request: Disable ticket system



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User story

As a PRTG user, I want a way to deactivate the ticket system completely.

Details of user story

We use our own system and don't want to deal with removing tickets in the PRTG ticket system or to have to pay attention to it at all.

Acceptance criteria

  • Criterion #1 -> a way to deactivate the ticket system



add-feature improve-prtg prtg-kbtracker prtg-ticket ticket-system

Created on May 23, 2023 9:58:36 AM

Last change on May 29, 2023 6:24:20 AM by  Felix Wiesneth [Paessler Support]

1 Reply



Hi Emil,

I'm afraid that deactivating the ticket system is not possible at the moment. If you want to add this as a feature request, I would like to ask you to follow our guide here.

Kind regards

Felix Wiesneth - Team Technical Support

Created on May 26, 2023 8:12:59 AM by  Felix Wiesneth [Paessler Support]

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