Obtaining MAC address - Ubiquiti

Hi there,

Is it at all possible to capture a MAC address of our Ubuiqiti estate using PRTG?

Many thanks

i-nsm5 mac prtg ubiquit

Created on Aug 20, 2013 9:58:38 AM by csavvides (0) ●1

6 Replies

Accepted Answer

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Your Vote:

Hello,

thank you very much for your KB-Post. I'm very sorry, but PRTG can't produce a list of MAC-Addresses of certain devices (or all devices) in your network. Sorry.

best regards.

Created on Aug 20, 2013 2:38:06 PM by Torsten Lindner [Paessler Support]

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It has been nearly 3 years. Is obtaining a MAC address via PRTG an option now?

Created on May 25, 2016 6:43:36 PM by kemstack (0) ●1

Last change on Jun 1, 2016 6:54:38 AM by Torsten Lindner [Paessler Support]

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As you can see, there have been very few requests to this in those 3 years. The only available option is the SNMP Custom String Sensor.

Created on May 26, 2016 7:52:25 AM by Torsten Lindner [Paessler Support]

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I would put into account that this wasn't exactly the easiest post to find. The issue is, we're developing an integration for LabTech RMM and there is no way to match the devices from PRTG to LabTech. Could you help resolve this? Exposing the MAC and/or IP is what's needed for this. This feature would make the plugin more useful to the engineer.

Created on May 26, 2016 9:37:55 PM by kemstack (0) ●1

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Your Vote:

We understand that this is important to you. We have to take the whole user base into account though when deciding to implement a certain feature or not. And for over 50,000 installations of PRTG 15+ there simply haven't been near enough requests for such a sensor.

Created on May 27, 2016 6:54:10 AM by Torsten Lindner [Paessler Support]

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Thank you for your replies. We will take this matter up elsewhere. For your reference here are some results from a quick google search "mac address via prtg" that all discuss wanting the ability to lookup MAC address in PRTG. https://kb.paessler.com/en/topic/28843-capture-mac-address-for-ping-sensor https://kb.paessler.com/en/topic/59637-capture-mac-address https://kb.paessler.com/en/topic/42353-auto-discovery-snmp-and-mac-address https://kb.paessler.com/en/topic/30863-prtg-switches-and-what-s-plugged-in https://kb.paessler.com/en/topic/57173-obtaining-mac-address-ubiquiti

Created on May 31, 2016 5:58:03 PM by kemstack (0) ●1